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Daffodil Response Center
Daffodil Response Center delivers next-generation omnichannel BPO, IT, and digital services for global brands and institutions.
Daffodil Response Center (DRC) is a next-gen, AI-driven omnichannel BPO solution. We provide high-end call center operations, IT services, and digital marketing to empower global organizations.
Our Mission
To empower the nation through a next-gen, AI-driven omnichannel BPO solution that generates vital foreign remittance, drives youth employment, and champions social welfare through digital excellence.
Our Vision
To make Bangladesh the world's most trusted destination for human-centered digital services and ensure that every Bangladeshi who wants to be part of that story gets their chance.
Key Offerings
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AI-Driven Omnichannel BPO
Next-gen inbound/outbound call center services utilizing advanced AI, automated campaign management, and CRM integration.
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Digital Marketing & Creative Production
Performance-driven SEO, social campaigns, and full in-house creative production, including professional photoshoots and videography.
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University Admission Support
Dedicated admission helplines and targeted tele-calling campaigns handling student inquiries, lead nurturing, and seamless enrollments.
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Voice Broadcast & Bulk SMS Solutions
Providing robust automated voice broadcasting along with masking and non-masking bulk SMS infrastructure for wide-scale outreach.
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Robust IT & Infrastructure Support
Delivering secure, scalable IT management, system integration, and enterprise network solutions to ensure full operational continuity.
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Data Analytics & Strategic Insights
Utilizing meticulous data analysis and real-time dashboards to provide actionable insights that enhance experiences and drive decisions.
Our impacts
1,000+
Careers Launched
5
Active CSR & Sustainability Pillars
24/7
Dual-Vertical Scalability
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